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Shipping, Payments & Returns

SHIPPING

Products are packaged and shipped Monday-Friday only. Most products are shipped within 24 hours from the order date. Orders placed on the weekend and nationally observed holidays are processed on the next business day.

If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days.

ControllingYourCrazy.com ships to all 50 United States, the U.S. territories, P.O. Boxes, APO/FPO addresses and internationally. U.S. territories include: American Samoa, Guam, Puerto Rico and the U.S. Virgin Islands.

Free Standard Ground Shipping in the 48 continental states on $50 or more. No sales tax imposed on any order.

U.S. SHIPPING OPTIONS AND RATES

U.S. delivery addresses in the 48 continental states. Please allow 1-2 days handling time.

Order amount Standard ground shipping
(4-6 Business Days)
Express shipping
(2-3 Business Days)
Next day shipping
(Next Business Day on orders placed before 11am EST)
$0 – $25 $5.95 $14.95 $19.95
$25.01 – $49.99 $7.95 $16.95 $22.95
$50.00 – $100 *Free $18.95 $25.95
$100.01 – $150 *Free $20.95 $28.95
$150.01 – $200 *Free $22.95 $31.95
$200.01+ *Free $24.95 $34.95

 

Alaska, Hawaii, P.O. Box, APO/FPO

  • Only standard delivery is available
  • (5-13 Business Days, Up to 18 Business Days for APO/FPO addresses)
  • Please send an email to ControllingYourCrazy@gmail.com for specific shipping rates

           U.S. Territories

  • Only standard delivery is available
  • Standard delivery usually arrives within 5-13 business days from the shipped date, excluding holidays.
  • S. territories include: American Samoa, Guam, Puerto Rico and the U.S. Virgin Islands
  • Please send an email to ControllingYourCrazy@gmail.com for specific shipping rates

INTERNATIONAL SHIPPING

All rates are quoted in U.S. Dollars. (Please send an email to ControllingYourCrazy@gmail.com for specific international shipping rates)

Please note: International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

 

PAYMENT OPTIONS

We accept major credit cards and Pay Pal payments. Major credit cards include: Visa, Master Card, Discover and American Express.

We do not accept money orders, personal checks or cash.


RETURNS

All returns on products, (new/unopened, damaged or defective), must be made within 15 calendar days from the date of delivery. All returned products will be inspected. If your product is deemed defective, damaged or if you received the wrong product, we will gladly pay for your return shipping and ship you a new product.

Products damaged by mishandling, misuse or improper care are not covered by Controlling Your Crazy. If you receive products that you do not know how to care for, please follow the care instructions under Product Specifications for each product on our website.

Please allow 2 to 5 business days from the date your product(s) is received for Controlling Your Crazy to have your product(s) replaced.

** Please note that return shipping is NOT paid for on products that are deemed misused or mishandled; all customers are responsible for the return shipping cost on these items. 

 

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